Melissa Wyatt
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Business
Avoiding Cyber Crime Threats in Inbound Call Centres
Cybercrime threats have always been a great cause of concern for the business industry. With the rising use of artificial…
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Home Improvement
10 Accessories That Every Bedroom Should Have
A bedroom is not a calming sleep retreat without a cozy bed and not much of a private den without…
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Business
8 KPIs to Help Measure Customer Satisfaction!
The Key Performance Indicators (KPIs) play a vital for call centres as they help to indicate the productivity the business…
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