It is really no longer a question if you need to schedule an EMR demo: you do. This allows you to test drive the product to see how it will cater to your practice requirements. If you are a healthcare provider who wants to consider Cerner, you should opt for Cerner EMR Demo without any further ado. You need to get beyond smoke and mirrors and be thoughtful about how you can evaluate this demo to decide if this solution will be the best fit for your medical facility or not. To help you with this, we have compiled a list of questions that every provider should ask during the Cerner EHR Demo. Let’s begin!
- Does it offer tools to improve practice efficiency and patient care?
Cerner claims that its clinical documentation improvement makes a difference to everyone on the care team. Its approach to CDI tightly links clinical documentation specialists (CDS), physicians, and coders in Care Millennium. During the demo, make sure to ask if it delivers quality documentation that reflects the care delivered for appropriate reimbursement and accurately supports the diagnosis assigned. It should let you focus more on patients rather than spending time on documenting data and charting. You should also know if the real-time updates keep the information accurate.
While evaluating the demo, you should ask how their health analytic tools provide more accurate treatment and diagnoses for your patients. The software additionally offers a user portal for user’s convenience. So, ensure that you can check lab results, check-in online prior to a visit, edit personal information and communicate with the providers.
- Does it support integration with other systems?
Cerner EHR is acclaimed for its solutions that make communities and people engage in their own health. It believes in utilizing technology for building a healthier population. In the demo, you need to ask whether it facilitates communication between the clinical and billing team with integrations that streamline processes. You must be able to track financial performance as well as retrieve and store documents electronically. Ask the vendor if the solution offers enough interoperability to connect operational, clinical, and financial data using its Health Network Architecture.
As a potential buyer, you must be elaborated on how the solution can strengthen patient experiences and clinical workflows for your practice. The vendor should explain if their open platforms are scalable enough to enhance scope and services across the continuum.
- How does it improve patient engagement?
Patients today expect a digital healthcare experience similar to how they engage with other consumer industries, which is why you need to know how an EHR system can enhance engagement for your patients. A digital practice and digital front door help put the patient at the center of their well-being journey. During the Cerner EHR Demo, you should ask the vendor how their patient communication system will improve and streamline the consumer experience through bidirectional and automated messaging.
Before incorporating the system into your practice, you should know how you can leverage their Consumer Framework to customize a digital front door that works best for your population through Cerner. Make sure you understand how their patient engagement applications will help you fill gaps that may exist in your patient engagement strategy.
- What support will you receive during and after implementation?
Implementing a complex Health IT system is a multi-step process, and only a team of multi-threaded experts can help you through all those phases. During the Cerner EHR Demo, you should ask what support and assistance the vendor will provide you to seamlessly implement and utilize their product all through your patient care journey. In what capacity Cerner’s support services can help you improve turnaround times for issue resolution, improve your overall user experience and free up your clinical staff for essential tasks.
Cerner claims that it offers user-centric support across the care continuum, so you should ask the vendor for elaboration on how their support staff will help you with your project planning, business intelligence, activation, and long-term adoption.
- Is this EHR Certified?
Healthcare practices prefer an EHR system that allows them to share patient data efficiently and store information in a structured format. CMS and the Office of the National Coordinator for Health Information Technology (ONC) have established standards and criteria that EHRs should use to earn government-based incentives.
While evaluating Cerner EHR’s demo, ask the vendor if their product is certified for the Office of the National Coordinator for Health Information Technology’s (ONC) Health IT Certification Program. Know what programs you can participate in with this EHR and how you can best utilize its Health IT Modules to support multi-factor authentication (MFA) using industry-recognized standards for specific use-cases.
Final Thoughts
Before you finalize Cerner for your healthcare practice, opt for the Cerner EMR Demo version to evaluate its functionalities, support, level of customizations, and ease of use in terms of your practice needs. Ensure it offers all the tools and services you need to run an organized and profitable medical organization.
